TERMS AND CONDITIONS OF SERVICE – Debut Productions and Events (PTY) Ltd
BOOKING AND PAYMENT
1.1 Confirmation: A booking is only deemed valid upon receipt of the specified Non-Refundable Deposit and a signed copy of these terms. Confirmation will be issued by the Company upon receipt of proof of payment.
1.2 Settlement: The remaining balance is due in full on the day of the event in Cash, or via cleared electronic funds prior to the event start.
1.3 Arrears: If the balance is not cleared before the event, the Company reserves the right to withhold or discontinue services.
1.4 Recovery Costs: The customer is liable for all legal costs (on an attorney-and-client scale) incurred by the Company in recovering outstanding payments.
CANCELLATION POLICY
Should the customer cancel the booking for any reason, the following charges apply regardless of whether a deposit has been paid:
30+ Days’ Notice: 50% of the total booking price.
Less than 30 Days’ Notice: 100% of the total booking price.
CUSTOMER OBLIGATIONS & LIABILITY
3.1 Responsibility: The signatory of this document is irrevocably liable for the full hire charge and any extended periods requested during the event.
3.2 Equipment Safety: The customer is liable for the full replacement cost of any equipment lost, stolen, or damaged due to the acts (negligent or otherwise) of the customer, guests, venue staff, or performers.
3.3 Adverse Weather: In the event of rain, wind, lightning, or other “Acts of God,” equipment will not be operated if there is a risk of damage. If the customer insists on operation against the Company’s advice, the customer assumes full liability for any resulting damage.
3.4 Logistics: The customer must provide:
- Adequate parking immediately adjacent to the staging area for loading/unloading.
- Necessary vehicle access permits in advance.
3.5 Catering: A basic meal and soft drinks must be provided for the DJ/Sound Engineer/staff.
TECHNICAL SPECIFICATIONS
4.1 Power Requirements: The venue must provide a clean and reliable power supply with separate earth and neutral, terminating at a Distribution Box with Circuit Breakers near the stage. A qualified venue electrician must oversee the connection.
SERVICES AND CONSULTATION
5.1 Scope: The Company will provide the equipment and personnel for the hours specified in the booking form.
5.2 Consultations: One pre-function consultation is included (up to 30km from Kempton Park). Subsequent meetings or those exceeding this distance will be charged separately.
5.3 Substitutions: While the Company strives to provide a specifically requested DJ/Engineer, we reserve the right to provide a competent substitute should circumstances beyond our control arise.
LIMITATION OF LIABILITY
6.1 General Indemnity: The Company shall not be liable for any loss or damage sustained by the customer or guests arising from the use or malfunction of equipment, or any acts of negligence.
6.2 Right to Terminate: The Company reserves the right to stop services immediately if equipment is being used improperly, if incorrect information was provided, or if the conduct of the customer/guests creates a risk to personnel or gear.
GENERAL
7.1 Jurisdiction: The customer consents to the jurisdiction of the Magistrate’s Court in their district for any legal proceedings.
7.2 Non-Variation: No changes to this agreement are valid unless made in writing and signed by both parties.
ACCEPTANCE
I, the undersigned, acknowledge that I have read, understood, and agree to the terms and conditions stated above.
Name: _______________________________ ID Number: ___________________________
Signature: ____________________________ Date: _________________________________
Event Date: ___________________________ Venue: _________________________________